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We love hearing from you, our Siddhi Silvers customers. Please contact us about anything at all. Your latest passion, unique Jewelry experience or request for a specific product. We’ll do everything we can to make your Siddhi Silvers experience unforgettable every time. Reach us however you like


For any concerns, product questions, or anything else, Please Call the Siddhi Silvers Helpline to resolve your problems.

Wholesale Inquiries

Please direct all inquiries via email to: sales@siddhisilvers.com

Write Us
Get in touch with us. We will kindly provide you a further information regarding to your query.

GENERAL DATA PROTECTION REGULATION

PRIVACY AND COOKIES POLICY

Siddhi Silvers is committed to protecting and respecting your privacy. This Privacy and Cookies Policy (“Policy”) (together with and any other documents referred to therein) sets out the basis on which the personal data collected from you, or that you provide to Us will be processed by Us. Please read the following carefully to understand our views and practices regarding your personal data and how We will treat it.

For the purpose of the General Data Protection Regulation (“GDPR”, from the GDPR implementation date) or, until GDPR implementation date, the Data Protection Act 1998, (collectively the “Data Protection Laws”) Siddhi Silvers group is the Data Controller.

YOUR PERSONAL INFORMATION

Information we collect from you

We collect and process some or all of the following types of information from you in the course of your use of the website or providing our services:

The provision of personal and company name, email address, is required from you to enable Us to ship the goods. We will inform you at the point of collecting information from you, whether you are required to provide the information to Us.

 

USES MADE OF YOUR INFORMATION

Lawful basis for processing

We rely on legitimate interest as the lawful basis on which We collect and use your contact information. Our legitimate interests are performance of contracts with our customers, marketing and promotion of our business to individuals and organizations who we have identified as genuine prospects or existing customers.

Purposes of processing

We use information held about you in the following ways:

 Marketing

In addition to the above uses We may use your information to notify you about goods or products which may be of interest to you. Where We do this, we will contact you by electronic means (e-mail).  If you do not want Us to use your data in this way please either (i) tick the relevant box situated on the form on which We collect your data (for example, the registration form); (ii) unsubscribe from our electronic communications using the method indicated in the relevant communication; or (iii) inform Us at any time by contacting Us at the contact details set out below.

 

DISCLOSURE OF YOUR INFORMATION

Other than as set out above and save insofar as is necessary in order for Us to carry out our obligations arising from any contracts entered into between you and Us, We will not share your data with third parties unless We have procured your express consent to do so.

 

STORING YOUR PERSONAL DATA

Security

We take appropriate measures to ensure that any personal data are kept secure, including security measures to prevent personal data from being accidentally lost, or used or accessed in an unauthorized way.   We limit access to your personal data to those who have a genuine business need to know it. Those processing your information will do so only in an authorized manner and are subject to a duty of confidentiality.
 

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where We are legally required to do so.

Once We have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

The Website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and terms of use and that we do not accept any responsibility or liability for these policies and terms of use. Please check these policies before you submit any personal data to these websites.

Keeping your personal data up to date

If your personal details change you may update them by contacting us. If you have any questions about how We use data collected which relates to you, please contact Us by sending an email to info@siddhisilvers.com 

We will endeavor to update your personal data within seven (7) working days of any new or updated personal data being provided to Us, in order to ensure that the personal data We hold about you is as accurate and up to date as possible.

How long we keep your personal data

We will hold the data set out above for a reasonable time having regard to the nature of the personal data and the purpose for which it was collected.  In particular:

 

WHERE WE STORE YOUR PERSONAL DATA

All information We hold about you is stored on our secure servers within the EEA.

Countries outside the EEA do not have the same data protection laws as the United Kingdom and EEA. Whilst the European Commission has not given a formal decision that such countries provide an adequate level of data protection similar to those which apply in the United Kingdom and EEA, any transfer of your personal data will be subject to safeguards such as the US-EU Privacy Shield or a European Commission approved contract (as permitted under Article 46(5) of the General Data Protection Regulation that are designed to help safeguard your privacy rights and give you remedies in the unlikely event of a misuse of your personal data. To obtain a copy of the such safeguards please contact Us using the details set out below.

If you would like further information please contact Us, our Data Protection Officer (see ‘Contact’ below). We will not otherwise transfer your personal data outside of the EEA or to any organization (or subordinate bodies) governed by public international law or which is set up under any agreement between two or more countries.
 

YOUR RIGHTS

Under the General Data Protection Regulation you have a number of important rights free of charge. In summary, those include rights to:

For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals rights under the General Data Protection Regulation.

If you would like to exercise any of those rights, please:

 

HOW TO SUBMIT

We hope that We can resolve any query or concern you raise about our use of your information.

The General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred. The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/concerns/ or telephone: 0303 123 1113.

 

CHANGES TO OUR PRIVACY POLICY

We reserve the right to modify this Policy at any time. Any changes We may make to our Policy in the future will be notified and made available to you using the Website. Your continued use of the services and the Website shall be deemed your acceptance of the varied privacy policy.

INFORMATION ABOUT OUR USE OF COOKIES [ AND IP ADDRESSES]

We may collect information about [your mobile phone, computer or other device from which you access the Website] including where available your IP address, operating system and browser type, for systems administration and to report aggregate information to third parties affiliates. This is statistical data about our users’ browsing actions and patterns and does not identify any individual. We may, however, use such information in conjunction with the data We have about you in order to track your usage of our services.

Our Website uses cookies to distinguish you from other users of our Website. This helps Us to provide you with a good experience when you browse our Website and also allows Us to improve the Website. By using our Website, you agree to our use of cookies as more specifically set out below.

A cookie is a small file of letters and numbers that We store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

The cookies We use include:

Please note that third parties affiliates may also use cookies, over which We have no control.

You may block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of the Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon as you visit our Website.

 

CONTACT

All questions, comments and requests regarding this Privacy and Cookies Policy should be addressed to info@siddhisilvers.com Write to us at 9 Egret Circle, Shrewsbury, MA 01545