Do you accept Sample orders?
Yes, we do accept sample orders.The price of which is paid by the buyer.
What are the Shipping charges?
The shipping charges depend upon the service chosen by the buyer, either Express or Economy Shipping and the weight of the package
What if i do not receive my order on time?
The order will be delivered to the provided address within the estimated delivery time.Still, if there is any issue, the problem will be resolved within 24 hours we hear from you about the problem.
What if I do not receive my order?
We always double check the products before packing and sending for quality purpose.If still, there is an issue, we will resolve it within 24 hours we hear from you about the problem.
What are my shipping options?
We ship orders by trusted carriers like FedEx, DHL, Aramex, Speed Post, etc depending on the destination. Please visit Customer Service for more information.
How do I track my order once it has been shipped?
An email notification with a tracking number will be sent to you once we ship your order. To check on the status of your shipment, go to the Carrier's Website to track the order.
If I paid for shipping and return my item, do I receive a refund on the shipping fee?
No, the shipping fee is non-refundable, unless we shipped an incorrect item or the item has a defect. Returns are accepted up to 15 days from the delivery date.
Do you make Custom order?
Yes, we do make Custom orders as per customer's specification & designs but we have MOQ for every custom order.
Do you provide 925 Stamp on your 925 Sterling Silver?
Yes, we provide 925 Stamp on all our jewelry.
1. Every piece is packed in particular Bubble Sheet after proper inspection for quality/defects of products
2. All pieces are packed in bubble sheets & parcel will be sent in plastic/ carton boxes.
Delivery Detail: 3-10 days (Express Shipping), 15-25 (Economy Shipping)